Shipping Policy – Portrait Moods

Order Processing & Shipping Times

📦 Processing Time: 1-3 business days.
🚚 Standard Shipping (UAE): 2-5 business days.
⚡ Express Shipping (UAE): 1-2 business days.
🌍 International Shipping: 5-12 business days, depending on the destination.

Shipping Rates

🇦🇪 United Arab Emirates: Free shipping on orders over $200 USD.
🌎 International: Shipping rates vary based on location and will be calculated at checkout.

Customs & Duties

International orders may be subject to customs fees or import taxes. Portrait Moods is not responsible for these charges. Please check your country's import policies before placing an order.

Tracking Your Order

Once your order ships, you will receive a tracking number via email. If you do not receive tracking details within 3 days of purchase, please contact our support team.

Lost or Delayed Packages

If your order is delayed or lost, please email support@portraitmoods.com with your order details, and we will assist you in resolving the issue.

💫 Wear your story. Make your statement. 💫