Frequently Asked Questions – Portrait Moods

1. Where is Portrait Moods based?

Portrait Moods is proudly based in the United Arab Emirates, and all our products are shipped directly from our UAE fulfillment center.

2. What makes Portrait Moods jewelry unique?

Our jewelry isn’t just an accessory—it’s an expression of self, energy, and transformation. Each piece is named and designed to empower women, helping them make bold statements through timeless portraits.

3. Do you ship internationally?

Yes! We offer worldwide shipping from the UAE. Orders are processed within 1-3 business days, and shipping times vary depending on your location.

4. How can I track my order?

Once your order ships, you will receive an email with a tracking number. You can track your order on our website or through the courier’s platform.

5. Do you offer refunds or exchanges?

We accept returns for unused and unworn jewelry within 14 days of delivery. Due to hygiene reasons, we cannot accept returns on worn pieces. Please visit our Refund Policy page for details.

6. How can I contact Portrait Moods?

You can reach us at support@portraitmoods.com or through our Contact Us page for any inquiries.

💫 Express yourself. Be seen. Wear your story. 💫

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